PLEASE NOTE: Due to the current Covid-19 crisis, delivery time is estimated to take from 18-22 business days. We thank you for your patience during these challenging times! – Due to volume of delays and customer questions, please do not reach out for shipping update until Business Day 18!! We will not have any freight information to give due to the delay. Please allow 24-48 hours for a response. Thank You!
a. Deliveries are Mondays through Fridays.
b. The freight carrier will call you 1 business day prior, to schedule your delivery. Your rubber mulch is on standard 48” x 48” pallets and includes curbside/end of driveway delivery, with liftgate service.
c. Curbside/End of Driveway Delivery: The Driver will lower the pallet(s) using a lift gate and then use a manual pallet jack to move the pallet onto the end of the driveway when possible. Pallet Jack can only operate on a paved surface. In some locations driver may not be able to have access to the end of a driveway but will work to deliver as close as possible.
d. We endeavor to ship your rubber mulch out as promptly as possible! During normal times and under normal circumstances most deliveries take 4-8 business days. In some instances delivery may vary up 15 business days, based on time of year and delivery location.